Privacy Policy

Who we are

Scale Engine is a marketing agency that builds customer acquisition systems for home service contractors, primarily HVAC, roofing and hardscaping businesses. This policy explains what information this website collects and how it is handled.

What we collect

When you submit the free growth audit form, we receive the details you type in: your name, business name, email address, phone number, website address, industry, an advertising budget range and anything you write about your marketing challenge.

You do not need an account to use this site, and we do not ask for payment details. The site's hosting provider may also record standard technical information such as your IP address, browser type and the pages you request, which is used to operate and secure the site.

How we use it

We use the details you submit to read your request, reply to it and arrange a conversation about your marketing. We may keep a record of past inquiries so we can pick a conversation back up later.

We do not use your submission to send unrelated marketing, and we do not add you to a mailing list without your agreement.

Cookies and measurement

Before any measurement or advertising script runs, this site asks you to accept or decline. Nothing is loaded until you choose.

If you accept, we use Google Analytics 4 to understand which pages, forms and calls to action people use, and the Meta pixel to measure our advertising. Declining means neither runs, and you can change your choice at any time using the Cookie settings link in the footer.

Who we share it with

We do not sell or rent your information. It is handled only by the service providers needed to run this site and its inquiry process, such as the platform that hosts the site, stores submissions and delivers email, and by anyone working on your inquiry inside Scale Engine.

We may disclose information if we are required to by law, or where necessary to protect the site and the people who use it.

How long we keep it

Inquiry details are kept for as long as they are needed to respond to you and to keep an accurate record of our contact. If you ask us to delete your submission, we will remove it unless we are required to keep it.

Your choices

You can ask what information we hold about you, ask for a correction, or ask us to delete it. Send the request through the growth audit form and describe what you would like us to do; we will follow up to confirm and to make sure the request is genuine.

Children

This site is intended for business owners and operators. It is not directed at children, and we do not knowingly collect information from anyone under 18.

Changes to this policy

If how we handle information changes, this page will be updated and the date below will change. Material changes will be described here rather than made quietly.